Information Concepts, Inc. (CIC) was organized in 1981 to
assist Cities, Counties, Schools and State Governments in
the acquisition, implementation and effective use of automation.
Since CIC does not manufacture hardware
nor customarily develop software, we are uniquely positioned
to select and
install products from literally hundreds of options available
to the informed purchasers. Our in-depth evaluation includes
an extensive feature / function analysis, reference site
visit, controlled demo and negotiated quantity discount.
A review of the vendor's experience, long term commitment
to satisfying our Client's current and future requirements
and finally, financial stability, results in less than one
percent (1%) being selected and added to CIC’s family
of recommended and supported products.
Although our recommendation of optimum
hardware and software will always be important, the key
ingredient to your initial
and on-going satisfaction with our automation solutions,
is your unlimited, on-line access to the Data Translation,
Installation / Training, Enhancements and Support provided
by our trained / dedicated staff, 24 hours/day – 7
days/week, commonly referred to as “PEOPLEWARE”.
As shown below, CIC leaves nothing to chance, but instead
provides a total plan, encompassing all three (3) “Wares”,
hard, soft and most importantly, PEOPLE, in the following:
- Transition Planning
- Initial Migration / Data Translation
- Hardware / Software Installation
- Technical, System Administration, and ESP User Training
- Final Migration / Data Translation & Implementation
- Application Software Enhancements (Regulatory/User Defined/Vendor)
- Unlimited Telephone and On-Site Support
Constant participation in the review
and selection of hardware / software plus our daily involvement
in efficiently and
effectively delivering "PEOPLEWARE" provides the
exceptional view of research, development and implementation
necessary to assist our Clients in creating and maintaining
their long range automation plans. This constantly evolving
perspective assures our cost effective recommendation is
always based on a secure grasp of today's automation options,
include an accurate, estimated solution life and most importantly,
a reliable, affordable and guaranteed, long term source of "PEOPLEWARE".
In summary, CIC replaces the emotion,
confusion and miscalculations normally encountered in automation
purchases with a "Total
Solution Plan" encompassing all three (3) "Wares";
hard, soft and PEOPLE.