CIC is proud to provide software and services to nearly 200 Counties and Municipalities in eight (8) States, and although our recommendation of optimum hardware and software is important, the key ingredient to your initial satisfaction with our local government automation solutions is your unlimited, on-line access to the data translation, installation / training, enhancements and support provided by our trained / dedicated staff, 24 hours/day – 7 days/week, which we refer to as “Initial PEOPLEWARE”. Initial PEOPLEWARE consists specifically of a transition planning meeting, initial migration / data translation, hardware / software installation, task-based initial technical, system administration and user training, and final migration / data translation, all carefully scheduled and coordinated to ensure smooth implementation of our 100% integrated and image enabled software products.